"Thank you both so much for all your help in getting us our dream vacation house in Ellicottville. We were there this weekend and absolutely feel that it was a great decision and a great buy. Both of you worked so hard to help us and we really appreciate it. Thank you very much for the gift basket. When we arrived on Saturday it definitely made us feel like we have made great friends already in our new town. Thank you both for being so thoughtful. We will definitely recommend you as the “most go to” team in Ellicottville for real estate. John Hoffman gave us your name to give to the Carmens and now we have bought. Hopefully that is only the beginning of the referrals. It all started with the offer but really it is your skill that keeps it rolling. Thanks again and we hope to have you both over for a cocktail soon. See you when the snow flies."
- John M. Wepler
"Melanie was recommended to us by a friend who used her services to purchase a second home in the same rural area we were interested in. She was extremely knowledgeable about the area and the wide variety of available properties, utility services, differing taxing districts, and accessibility issues for all season enjoyment. Whenever I needed to talk with her, she responded within minutes. She understood our unique wants and needs for a cozy retirement home in the mountains. We would not hesitate to recommend her to any of our friends."
- M. Barley
"I was unfortunately on the wrong end of a couple of disappointing real estate transactions with no fault to Team Pritchard. I have purchase two homes now from Melanie Pritchard and would describe my experience as nothing but excellent. I'm probably not the easieat customer to work with as I send daily emails and phone calls to ensure we are heading in the rite direction but always get a quick response. I don't just consider Melanie my realtor but also a great friend after all we have been through. I would have zero problem recommending the Pritchard's as real estate agent if just tell you to plan on making two friends along the way. Five star review from the bottom of my heart."
"My wife and I found Melanie Pritchard to be the consummate professional. She was clearly committed to our best interests and did her utmost to sell our chalet. Needless to say that's precisely what she did. We were delighted; I do believe that the buyer was pleased. Just a good all around experience."
- N. Mecca
"Cathy is a seasoned pro in the Ellicottville real estate market. She went above and beyond numerous times to respond to questions, address problems, and most importantly, sell my property. I can't imagine listing a property with anyone else."
"She was very helpful with our purchase and went above and beyond a few times since we were from out of country and not there a lot. She is very friendly and personable. She was able to help us with great contacts for other services."
- Coreen Heary
"Melanie - I would like to thank you for your hard work and guidance in helping me purchase my vacation home. From the moment I met you, you came across as professional and courteous. You gained my trust quickly, and began what would be a patient search with me. Your knowledge of the local housing market, combined with your local connections helped me greatly with the purchase. Melanie, you were always quick to respond to an email and would answer your phone early in the morning or late in the evening. You have a genuine passion and dedication in what you do, and it is exemplified in my great result."
- Daria Kora
"It didn’t take us very long to feel comfortable in our new home. It is just delightful. Thank you for everything! You were so very patient with us and always so accommodating to our schedule. It was a pleasure to work with you. We look forward to seeing you on a purely social basis in the future. It goes to saying that if we know of anyone in the market we will direct them to you. Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it."
"Thank you seems so trite in lieu of all your efforts which enabled us to sell quickly and successfully. In addition to your superb expertise in real estate, you are a wonderful person. I will always remember your very kind gestures especially our last night when you provided a bed for us. You are The best of Ellicottville.”
"We wanted to thank you for all that you did during the important milestones in our lives. We love our new home, it was more than worth the wait. The baby gifts were so generous of you and are all so adorable! We are slowly starting to complete each room in our own style. We hope you will visit when we get more settled! Thank you again for everything."
- Ryan, Bethany, Loganne, Ashton & Ryanne
“Cathleen Pritchard was a fantastic real estate agent for us in the recent sale of our ski property in Ellicottville. She did research to assess the right listing price, developed opportunities with potential buyers to show our place, was a good communicator throughout the process and was very helpful in the transition. We would highly recommend her to anyone buying or selling in the area.”
- Greg & Sybil Taylor
"My last two deals with Melanie were handled with professionalism and care with our third deal heading in the same direction. Thanks for your dedication and hard work. Few know the real time and effort it takes to make things happen."
- Jeff Rodino
"We had a very difficult home to sell. Beautiful home in a low property value area. Melanie did a great job with marketing. It was everywhere and constantly pushed to the front. We live out of state so Melanie had to be fully responsible for our home with showings. Couldn’t be more pleased. She treated my home as if it were hers. And when it finally sold we received more money for our property than any other in our area. Highest sale ever!! Go Melanie. And she’s one of the sweetest people we’ve ever met. We highly recommend her. Great agent!"
"Melanie was very professional. She responded to every question throughout the process and remained available if we needed her. She had a professional photographer take pictures and provided us with an app that let us know the status of the sale. Wonderful experience."
-- Robert & Mary Ann Hebert
"Melanie was fantastic! Tenacious in selling our home and relentless in helping us find our new one. She was there whenever we needed her and willing to go to great lengths to do what we needed. Can’t imagine a better realtor."
-- Carol Anderson